Terms of service

1. Who we are

These terms apply to your use of cnyhnews.com and purchases from cnyhnews, operated by American Battle Monuments Foundation. Please review them together with our Payment Terms, Shipping Policy, Refund Policy, and Privacy Policy before ordering.

Store: cnyhnews
Operator: American Battle Monuments Foundation
Contact address: 2181 S Columbine St, Denver, CO 80210, United States
Email: CS@cnyhnews.com
Website: cnyhnews.com

2. Using the store

Use this website lawfully and provide accurate information needed to process your order. You must have legal capacity to enter into the purchase or act with the permission and involvement of someone who does. Do not interfere with site security, submit fraudulent orders, misuse another person's information, or attempt unauthorized access.

You may browse products without creating an account. If you use account features, keep your credentials secure and contact us if you suspect unauthorized activity.

3. Product information and availability

Review the product description, material information, size, color, and other options before placing an order. Display settings can affect how colors appear, but goods must still match their description. Product availability can change. If an item becomes unavailable after you order, we will contact you to arrange an agreed alternative or cancellation and refund; we will not make a material substitution without your agreement.

4. Prices, orders, and payment

Prices are in US dollars. Applicable discounts, shipping charges, taxes, and the total amount are displayed before payment. By placing an order, you request the selected goods and authorize payment of the displayed total using your selected method.

An order acknowledgment confirms receipt of your order. Fulfillment remains subject to payment verification and actual product availability. We may decline or cancel an order for a legitimate reason such as suspected fraud, an unresolved payment issue, unavailable goods, or a material pricing error. We will explain the issue where appropriate and refund any payment collected for canceled goods and their applicable taxes. We will not impose a higher price without your consent.

5. Delivery

We ship within our eligible United States delivery area. Standard shipping is free. Processing takes 1–3 business days and estimated transit takes 3–7 business days after dispatch. Our Shipping Policy explains delivery arrangements and how to report delays or missing parcels. Delivery estimates do not remove any remedy you have under applicable law.

6. Returns, refunds, and cancellation

You may request a return within 30 calendar days after delivery, including for a change of mind or size issue, subject to the conditions in our Refund Policy. Eligible returns receive a prepaid label with no restocking fee. Approved returns must be sent within 14 calendar days after approval.

Returns are inspected and a decision communicated within 3 business days after receipt. Approved refunds are initiated within 2 business days after approval to the original payment method, covering the returned goods' actual paid price and applicable taxes. Bank posting time is additional. Cancellation requests should be sent promptly and are subject to fulfillment status.

7. Shopify and personal information

Shopify hosts our store and processes information to provide ecommerce services. Shopify Network Intelligence is enabled, and Shopify may combine information from your interactions with our store with information from other merchants and Shopify to provide enhanced services, including personalization and advertising-related features. Information may be shared with Shopify and other providers in other countries. See our Privacy Policy, the Shopify Consumer Privacy Policy, and Your Privacy Choices for details and applicable choices. Accepting these terms is not a substitute for any separate consent required by law.

8. Content and third-party services

Website content and product-related intellectual property belong to their respective rights holders. Do not reproduce or misuse protected content without permission or another lawful basis. Third-party payment, tracking, or other services may have their own terms; those terms do not remove our responsibilities for purchases from this store.

9. Errors, service interruptions, and consumer rights

We may correct errors and maintain or update the website. If a correction materially affects an existing order, we will contact the customer and provide appropriate options. Nothing in these terms excludes a warranty, liability, right, or remedy that cannot lawfully be excluded. We do not require you to waive mandatory consumer protections to buy from us.

10. Changes and questions

Updated terms apply prospectively. Changes will not retrospectively remove the terms or consumer rights applicable to an order already placed. Contact CS@cnyhnews.com with questions or complaints and include your order number if relevant.